Your data, handled with care

Privacy Policy

At D2D Holidays – Drive to Destination, we value your privacy and are committed to protecting your personal information. Here's exactly how we collect, use, store, and protect it.

Effective Date: 1 July 2026

1. Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Mobile number
  • Postal address
  • Date of birth (where required)
  • Passport, visa, or identification details (when required for travel bookings)
  • Payment and billing information
  • Travel preferences and booking details
  • Any other information voluntarily provided through enquiry or booking forms

2. How We Use Your Information

Your information may be used to:

  • Process and manage travel bookings
  • Communicate booking confirmations, updates, and travel information
  • Arrange services with airlines, hotels, transport providers, visa agencies, and other travel partners
  • Respond to enquiries and provide customer support
  • Process payments and refunds
  • Improve our website, products, and customer experience
  • Comply with applicable legal and regulatory requirements

3. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

  • Airlines
  • Hotels and accommodation providers
  • Transport operators
  • Visa processing agencies
  • Payment gateway providers
  • Government or regulatory authorities where legally required
  • Trusted service providers assisting us in delivering our services

All third parties receive only the information necessary to perform their respective services.

4. Data Security

We implement reasonable administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or misuse. While we strive to protect your data, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, enhance your browsing experience, analyze website traffic, and remember your preferences.

You may disable cookies through your browser settings; however, certain website features may not function properly.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.

8. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data where legally permissible
  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details provided below.

9. Children's Privacy

Our services are not intended for children under the age of 18 without the consent or supervision of a parent or legal guardian. We do not knowingly collect personal information directly from children.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with an updated Effective Date. Continued use of our website or services constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through our official email address, phone number, or WhatsApp support available on our website.

Questions about your privacy?

Reach out and our team will get back to you promptly.